The build trap is when organizations become stuck measuring their success by outputs rather than outcomes.
I guess this relates to a point made in Accelerate about measurement models. It’s preferable to use a capabilities model of measurement to continuously know if your product is where you want it to be, rather than a maturity model that tells you if your product has reached a certain state.
Product management is the domain of recognizing and investigating the known unknowns and of reducing the universe around unknown unknowns.
Observability is also about unknown unknowns and deep down it all goes back to testing. But hey, I might be biased here.
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Recently, I was asked to give a 15 minute introduction on Quality Strategy in DevOps for our upcoming “Efficient DevOps with SAP” course (coming soon!) and I happily accepted. And then, to my horror of horrors, I realised that I needed to figure out what a Quality Strategy is and what makes it unique in a DevOps world.
Instead of trying to come up with a definition, I started considering what are some quality specific aspects within the CALMS framework that would help a DevOps transformation.
So, here are a few ideas on the Culture, Automation, Lean, Measurement and Sharing aspects to consider that might improve the overall quality of a system, from idea to end user.
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